Ruthless pragmatist. Rallier of stakeholders—and teams.

With 12+ years of experience in UX content design and content strategy, I’ve worked across many kinds of projects, including enterprise scale content migrations, design system definition and implementation, and responsive and accessible site redesigns. I’m passionate about designing for positive impact. Clients include the National Science Foundation, IBM, CME Group, State Farm, Google, OshKosh Corp, Arity, and more.

Everything I do is grounded in an understanding of user needs and expectations (whether that’s a researcher seeking funding from the NSF or a member of the comms team who needs to use the CMS every day) and a goal of consistency, systematization and accessibility. I’m happiest when partnering with interdisciplinary teams of product managers, designers, and developers to understand and define problems and work together to solve them, creating engaging, intuitive experiences informed by research and data.

Please reach out for my resume and to access the Work page.

• Design leadership (leading a 7+ member cross-functional design team across multiple parallel workstreams)

• Content design & content strategy

• UX writing (product/interface microcopy)

• Human-centered design strategy and roadmapping

• Research (auditing, heuristic evaluation, stakeholder interviews, usability testing)

• Discovery & visioning workshops and requirements definition

• Taxonomy and information architecture

• Agile design and development

• Content ecosystem mapping

• Wireframing

• Service design mapping

• Content management, CMS interface design/UX writing and training

• Tools/platforms:

  • Drupal, WordPress

  • Figma

  • Airtable

  • Google Analytics, Moz

  • Screaming Frog

  • Jira, Confluence

Certifications

• Product Management Program | Product HQ | July 2024
  View Product HQ credential

• edX Introduction to Web Accessibility | edX | November 2023
  View edX credential

More about me

Before getting into content strategy, I was a really bad cocktail waitress, passable rotisserie chicken restaurant counter person and decent floral designer and delivery driver. I play upright bass and sing, not as much these days but with lots of folks over the years. I love old cars, baking, gardening and corn dogs.

In the fall of 2021, my little family and cat and I moved from Chicago, IL to Vermont, back to where I grew up.